Innex DATA is a Shopify plugin that allows you to easily and accurately track user behavior on your store through Google Tag Manager. With Innex DATA, you can efficiently manage Google Analytics 4 (GA4) and your advertising campaigns, improving your e-commerce performance and increasing conversions.
Our FAQ
What is Innex DATA, and how can it help me improve my Shopify store's performance?
Which advertising platforms can I integrate with Innex DATA?
You can integrate virtually all major advertising platforms. Innex DATA provides ready-made templates for popular platforms such as META, Google Ads, TikTok, and many others, enabling you to better manage conversions, user data, and advanced audiences.
Do I need advanced technical skills to use Innex DATA and Google Tag Manager?
No, advanced technical skills are not required. If you encounter difficulties, you can easily consult the detailed guides available on our website. Moreover, our support team is always here to help you.
Does Innex DATA offer ready-to-use templates for Google Tag Manager? Which ones are available, and how can I use them?
Yes, we offer ready-to-use templates to fully utilize the data Innex DATA makes available in its DataLayer. Currently, you can find templates for GA4, META, Google Ads (GADS), TikTok, and many others. You can download them directly from our website and easily import them into your GTM account.
Can I use Innex DATA for free? What are the differences between the free and paid plans?
Yes, you can use Innex DATA for free if your e-commerce store registers up to 80 orders per month. Beyond this threshold, an additional fee of $0.25 per extra order will apply. Please check the "Pricing" section of our website to find the plan that best suits your needs.
How can I receive technical support if I need help with the plugin installation or configuration?
You can request technical support by filling out the form in the dedicated section of our website or by directly emailing us at support@innexdata.io. We are always happy to assist you!
Is Innex DATA compliant with privacy regulations (GDPR, CCPA)? How does it manage user data?
Yes, Innex DATA is fully compliant with privacy regulations such as GDPR and CCPA. The plugin supports you in properly managing user choices and data. However, we always recommend using a Consent Management Platform (CMP) to ensure optimal and comprehensive user privacy management.
Does Innex DATA support both Client-Side and Server-Side tracking?
Absolutely! Offering maximum flexibility is essential for us: during plugin installation, you can freely choose between Client-Side or Server-Side tracking, according to your needs and preferences.
Does the plan upgrade occur automatically?
No, the plan upgrade does not happen automatically. We recommend choosing right away the most suitable plan for your store's order volume. For example, if you expect to approach 1,000 monthly orders, it's wise to select the intermediate tier from the start to avoid additional costs. Check the "Pricing" section to choose the most suitable plan for you!
